RESTORE2 / Mini education resource

An overview of the RESTORE2 tool and the necessary skills and knowledge to apply the tool in practice.

The resources accessible on this page are intended to:

• To provide an understanding of the advantages of applying the RESTORE2 tool to recognise and react to the unwell resident.

• Train staff on the steps and processes of applying the RESTORE2 tool in practice, including soft signs, an overview of NEWS2, as well as SBARD as an escalation and communication aid.

• Support staff to apply the RESTORE2 tool to their practice to ensure early and appropriate intervention.

• Undertake scenarios to ensure that staff are comfortable with using the tool.

On this page:

• Training video and registration
• Resources

Education resource created by West Hampshire CCG and Health Innovation East and presented by Health Innovation North West Coast.

Training video and registration

Video chapters

00:00 Introduction
01:50 What is Restore2
08:56 Why do your residents need Restore2
12:26 Introduction to sepsis
15:39 How do you use Restore2
22:41 What is NEWS2
34:15 Structured communication and escalation
37:40 Let's do some scenarios
45:42 END

Additional useful resources

RESTORE2 resources for care settings

RESTORE2 resources for care settings are available to download free of charge - please see the menu to the right. Please note: for these resources to be used effectively it is essential that you take part in the online RESTORE2 training sessions.

For all Care Homes:

• Presentation Slides from Training Webinar
• RESTORE2 Workbook
• Safety Champion – Evidence Record & Resource File

For Care Homes that take Observations and will be using RESTORE2:

• RESTORE2 Tool
• Training Videos:
  • Managing Deterioration Videos
  • Health Innovation East Training Videos
• Competencies Sign Off Sheets:
  • RESTORE2 Tool
  • Vital Signs
• Care Home Top Tips for Rolling out RESTORE2

We also have a range of RESTORE2 posters available for those using the full tool, please feel free to print and share around your home:

• Benefits for homes
• How to complete a NEWS2 observation chart
• RESTORE2 Q&A
• How often should I repeat observations

For Care Homes that do NOT take Observations and will be using RESTORE2 Mini:

• RESTORE2 Mini Tool
• Health Education England Video on SBARD
• Health Education England Video on Soft Signs of being unwell
• Free Restore2 Mini e-learning module - https://www.bluestreamacademy.com/enquiry/index

An initial supply of Restore2 charts was provided to Clinical Commissioning Groups and/or Local Authority’s and/or Primary Care Networks – who will facilitate delivery. Beyond this, paper chart supply will be dependant on local agreements or can be printed off directly (must be in colour) or purchased and ordered via a printing company (NHS Creative is the organisation that printed the initial supply).

Additional Training Resources:

• National Early Warning Score News2 training and e-learning can be found here.

Please note: If staff have an existing nhs.net account they will be able to access this training by signing up with their nhs.net email address. For anyone without an nhs.net account, licenses can be arranged through the Health Innovation North West Coast free of charge. If you would like access to this, please let us know.

• The NEWS2 app for phones and iPad can be found here.
• NEWS2: the benefits of standardization can be found here. This video explains why the National Early Warning Score was developed; how it can be used to identify acute deterioration, including sepsis and the benefits of a standardized early warning system.
• E-learning Recognising and Responding to the Unwell Person in Community Settings is available on the Health Education England e-Learning for Health platform https://www.e-lfh.org.uk/
  • In order to access any e-LfH programme, you will need an e-LfH account. If you do not have one, then you can register yourself. It is free and you do not need an NHS.net email account.
  • If you already have an account with e-LfH, then you can enrol on to the News and Deterioration programme by logging in to the e-LfH Hub, selecting My Account > Enrolment and selecting the programme. You can then access the programme immediately in the My e-Learning section.
    • Search for: Deterioration, NEWS and Sepsis in Care Homes
    • Select: News and Deterioration > Deterioration, NEWS and Sepsis in Care Homes
    • Select: Recognising and Responding to the Unwell Person in Community Settings
  • The Recognising and Managing Deterioration e-learning programme is available to the health and care workforce via the e-Learning for Healthcare Hub.
    • You can learn more about the e-learning resources on the Recognising and Managing Deterioration programme page. 
• E learning STANDARDISING THE ASSESSMENT OF ACUTE-ILLNESS SEVERITY IN THE NHS The National Early Warning Score (NEWS2) eLearning programme ensures staff across the NHS operate using the same language to provide patients with the right care at the right time. April 2020 – updated to include new supplementary and Covid-19 guidance from the Royal College of Physicians. https://news.ocbmedia.com/ In order to access this training you will need an NHS mail account. If you do have one of these, the Health Innovation North West Coast can provide you with licences free of charge

If you require anything else, please contact Rebecca Wardle, Prograamme Manager, Patient Safety and Care Improvement Team:  rebecca.wardle@healthinnovationnwc.nhs.uk